Jan 24, 2023 | Author: Hank Balch, Featured, Sterile Processing, The Front Line
How to support, encourage, and cultivate your highest sterile processing performers Is it Samantha? Juanita? Carl or Nadyia? Who is that one person on the team who is the undeniable captain of productivity? Which technician carries the rest of the department on their... 
Dec 6, 2022 | Author: Hank Balch, Featured, Sterile Processing, The Front Line
Everyone loves being recognized for achievement and success. There is something deep down inside each of us that begins to glow a little when someone gives us a compliment or we win some kind of big award. In the world of sterile processing, nothing brings this... 
Oct 4, 2022 | Author: Hank Balch, Featured, Sterile Processing, The Front Line
Across all of your department’s surgical customers—the operating room nurse, the surgical technologist, the nurse manager, clinic leaders—who is most often at the head of the line on their way down to sterile processing when things miss the mark in terms of quality?... 
Aug 16, 2022 | Author: Hank Balch, Featured, Sterile Processing, The Front Line
Somewhere deep inside every sterile processing technician’s DNA is the hunger for recognition. From the very first day we step into the decontamination area and tour around through the operating room suites, the gravity and importance of our jobs smacks us right in...
